ACRONIS BACKUP AND RECOVERY 10 ONLINE Manual do Utilizador descarregar pdf (Página 12)

 Processing the drive in the datacenter can take a few days before and a few days after the actual

upload of the Initial Seeding archive. We aim to turn drives around within one week. However,

we are not currently able to provide a binding commitment on that.

 Uploading the Initial Seeding archive depends on the archive size and will normally run at a speed

of 20-30GB/hour. This means that a 100GB archive will be uploaded within 3-5 hours maximum.

 Response time for support requests related to Initial Seeding is usually within 3 working days.

At present, Acronis does not provide any service level guarantees for Initial Seeding. However, we

make our best reasonable efforts to provide service that meets the expectations of most customers.

7 Where to find additional information

Acronis Backup and Recovery Online Evaluation Guide:

http://download.acronis.com/pdf/abr10o_evaluationguide_en-US.pdf.

Documentation for Acronis Backup & Recovery Online:

http://www.acronis.com/support/documentation/ABRO/.

Knowledge base articles for Acronis Backup & Recovery Online:

http://kb.acronis.com/content/13928.

If you need further assistance with your Acronis product, please visit our support portal at

http://www.acronis.com/support/.

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ACRONIS BACKUP AND RECOVERY 10 ONLINE Manual do Utilizador Página 12